Effective Date: 20 July,2025
Our goal is your complete satisfaction. Here's our return and exchange process.
1. Eligibility for Return/Exchange
- Return within 15 days; unworn, unused items with tags.
2. Non-Returnable Items
- Custom items, discounted items, gift cards.
3. How to Return or Exchange an Item
- Email us within customer.care@planetofdenim.com, days to initiate.
4. Return Shipping Costs
- Customer pays unless item is defective.
5. Refund Process
- Refund after inspection; shipping non-refundable.
6. Exchanges
- Follow return process and place new order.
7. Damaged or Defective Items
- Report within 15 days for resolution.
8. Contact Information
- Email: customer.care@planetofdenim.com
planetofdenim@invenciblemoksha.com
- Phone: 094581 23110